Frequently Asked Questions
Everything you need to know about growing your vertical garden.
What is included in a GreenStalk Vertical Planter kit?
Each kit includes the stackable planter levels, a top water reservoir for even distribution, and a base (either a standard water collection tray or a spinner base depending on the model chosen).
How does the patented internal watering system work?
Our unique design features a top reservoir that funnels water down a center hole to individual drip trays at every level, ensuring that every plant from top to bottom receives the same amount of moisture.
What is your shipping policy for large garden systems?
We offer standard ground shipping across the continental U.S. Orders are typically processed within 2-3 business days and delivered within 5-7 business days via major carriers.
Can I return my planter if it doesn't fit my space?
Yes, we offer a 30-day return policy. Products must be in new, unused condition and in their original packaging to qualify for a full refund, excluding shipping costs.
Is the plastic used in GreenStalk planters food-safe?
Absolutely. All GreenStalk planters are made from high-quality, BPA-free, BPS-free, and phthalate-free food-grade plastic that is UV-resistant for long-term outdoor use.
Do you offer a warranty on your products?
We stand by our quality with a 5-year limited warranty against cracking or fading under normal gardening conditions.